Leadership in Tech Episode 56: The Accountability Funnel, Part I

In the 56th episode of the series, the 2nd episode from season 3, the guys talk about some of the main topics for this season. They start off with the accountability funnel, and how leaders should handle accountability. They explore what the definition of it is, and what it means to different people.

Zac and Errol also discuss emotions. How they drive our decisions, how we should manage them, and even what is appropriate for the workplace?

As always, don't forget to check us out on social media (links can always be found at the top right hand corner of our web page), and if you're interested in learning more about our hosts, you can find Zac Ruiz at Salt, and Errol Doebler at Leader 193!

You can find more behind the scenes info on our hosts, as well as our producer and intro/outro host Paul Maslany, our guests (past and present), and more on www.poddb.me!

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HOSTED BY: ERROL DOEBLERZAC RUIZ

PRODUCED BY: PAUL MASLANYKARA WOOD

MUSIC: BIG BIG BOSS BY NICOLAS FALCON

Outline:

03:46: Errol begins by discussing emotions and how when he works with groups, men and women always approach it differently.

This episode is Part One of the Accountability Funnel: How do we start holding people accountable as their leaders? We have to start by holding ourselves accountable as leaders.

How does emotion affect everything we do?

09:53: Errol tells his Navy SEAL story about fear-based emotions and how to handle or utilize them to find success in what you’re attempting.

16:31: How does this translate to the office environment, to knowledge work? The main negative emotion driving things in this workplace is anxiety.

Zac goes into the two parts of the discussion: (1) Recognizing in yourself if what you are doing may be driven by emotion, and (2) recognizing that others on your team are probably making decisions based on emotions as well.

Errol also points out that often it’s the employee who hides his emotions at work that has his or her problems cross over to the home. Learn to recognize when you are doing something based on emotion instead of logic.

20:49: Errol gives good examples of when it is appropriate to show or not show certain emotions, even emotions like happiness.  How should emotions affect your decisions?

23:12: Zac and Errol discuss emotions that come up on tech teams, where they may be coming from, and how to handle them.  When you notice your team struggling with their emotions, how do you make it stop as a leader?

Zac discusses a personal guideline he has for his company: “As A Team Say ‘I Don’t Know!’”

Even if you think you’re the smartest person in the room, or the world, there is a sense of relief when you admit this out loud.

31:31: Getting people to admit “I Don’t Know” Is a tough sell, and it depends on the culture.  Most people recognize when someone is too emotional to perform. As leaders we need to make people understand why it’s a criteria to be able to say that, and to learn to understand your emotions.

34:53: Errol brings up the leadership retreats he does with Leader193, and the situations he puts groups in to elicit certain responses so people have to deal with certain emotions like insecurity.

41:41: Errol asks Zac: The office person, and the home person, are they the same person or a different person?

Errol also discusses how to deal with certain problems: ‘Be in the moment.’